Using this website
By using this website, you agree to these terms and the policies linked from this page. If you do not agree, please do not use the site or place an order. You must use the site only for lawful purposes.
Product information
We aim to describe and display each collection accurately. Colors, packaging, and small details may look different on a screen. If an item becomes unavailable, a change will only be made in line with the information presented during the order process or with your approval.
Orders and payment
Submitting an order does not mean it has been accepted. An order is accepted when confirmation is provided. Prices, fees, and available payment methods appear during checkout. We may decline or cancel an order if payment fails, information is incomplete, an item is unavailable, or we suspect misuse.
Personal messages and order details
You are responsible for the names, messages, addresses, and other details you submit. Do not send content that is unlawful, harmful, misleading, or owned by someone else without permission. We may refuse content that does not meet these terms.
Ownership of site content
The text, images, logos, layout, and other content on this site belong to The Welcome Concierge or its licensors. You may use the site for personal shopping and business gifting. You may not copy, sell, publish, or modify site content without written permission.
Third-party services and links
Some site features may rely on third-party providers, such as payment, hosting, or delivery services. Their own terms and privacy practices may apply. We are not responsible for content on websites we do not control.
Service availability
We may update, pause, or remove part of the site when needed. We do not promise that the site will always be available or free from errors. Nothing in these terms limits rights that cannot be limited under applicable law.
Changes to these terms
We may update these terms as the site and services change. The date at the top shows the latest update. Continued use of the site after an update means the revised terms apply from that point forward.